Facility Guide

Other Services

General Information Desk


A General Information Desk is on the 1st Floor Atrium, helping visitors with event information, facility guide, attractions, lost children, lost property. (Open 9:00 to 19:00)

To visitors in wheelchairs




Wheelchairs are available free of charge. Please enquire at General Information Desk on the 1st Floor. Elevator with wheelchair access (low set buttons and mirror for visitors in wheelchairs). Toilets with wheelchair access (Barrier free, push button open/close door and handrails). Disabled parking. North and south entrances fitted with interphones.

To visitors with children



A nursery room is available on the 2nd Floor West Wing. The 1st Floor West Wing has women's toilet with baby changing seat. Disabled toilet (1st Floor) can also be used by visitors with strollers.

AED (Automated External Defibrillator)

AED (Automated External Defibrillator) is available.



Available for both ACROS Fukuoka visitors and non-visitors. Located in the center of Tenjin, it is convenient for shopping and sightseeing.

Parking Spaces B3F 124 spaces (max 2.1m height)
Hours of operation 7:00 〜 22:30
Fee First hour ¥400, each additional 30 min. ¥200.
※NOTE : from 22:30 to 7:00 the next day overnight fee ¥1,050.
Note Entrance to parking area on west side (Fukuoka City Hall side).
It is also available for non ACROS Fukuoka visitors.
No discount for those using ACROS Fukuoka.

Bicycle Parking Lot

The area surrounding the ACROS Fukuoka building is a designated no bicycle parking zone. Visitors coming by bicycle are requested to use the on-street bicycle parking lot located on the western side of ACROS Fukuoka (the Best Denki side), or another nearby parking lot.

ACROS Fukuoka Bicycle Parking Lot

Hours 24 hrs.
Capacity 125 bicycles
16 motorcycles (max. 50 cc)
Fee First hour free
¥100 / 12 hrs. (bicycle)
¥200 / 12 hrs. (motorcycle)
Remarks Outdoor, open-air